Frequently asked questions

Everything you need to know to vote, promote your server and use CraftRank.

Players

What is CraftRank?

CraftRank is a ranking of French Minecraft servers. Servers are ranked by player votes, and the ranking resets on the 1st of every month so everyone gets a chance.

How do I vote for a server?

Open the server page and click Vote. Enter your Minecraft username, answer the small anti-bot question, and you are done. No account is needed.

How often can I vote?

Once every 24 hours per server. You can vote for several different servers on the same day.

Do I get an in-game reward?

It depends on the server. If its owner has enabled rewards (with the NuVotifier plugin), your reward is sent automatically: log in with the same username you voted with. The vote page tells you when this is the case.

Why does a server show as “Offline”?

The status is checked about every 5 minutes. A server can be offline for maintenance, a restart, or because its address changed. If it lasts, contact the server through its Discord or website.

What are favorites and the player area for?

When logged in, click ☆ Favorite on a server page. In My player area, you see your favorites, the ones you can vote for again, your votes this month and your voting streak. You can also turn on an email reminder (at most one a day, only when a favorite can be voted for), which you can turn off at any time.

What are the “Trending” and “New” pages?

Trending shows the servers gaining the most votes over 7 days compared with the previous week. New lists the latest servers added. Paid plans have no effect on these lists.

Is there an app?

Yes, without going through a store: add the site to your home screen. On Android (Chrome): menu ⋮ → Install app (or the “Install the app” button at the bottom of the site). On iPhone (Safari): Share button → Add to Home Screen. On desktop (Chrome, Edge): install icon in the address bar. The app opens full screen, handy for voting every day.

How do I review a server?

Log in, open the server page and scroll down to “Player reviews”. Pick a rating from 1 to 5 stars and write your review. You can edit or delete it at any time. Reviews have no effect on the ranking. How reviews are handled.

How do I join a server?

Click the server address (for example play.myserver.com) to copy it. In Minecraft, go to Multiplayer → Add Server, paste the address and join. Check the edition (Java or Bedrock) and the version shown on the server page.

Is my IP address stored when I vote?

Never in plain text. To prevent multiple votes, we only keep an encrypted fingerprint of your address, deleted after 48 hours. Your username, however, appears in the server's top voters. Learn more.

Server owners

How do I add my server?

Create a free account, then click Add my server. Fill in the name, the address, a short description and your categories. You can add a logo, a banner and a full presentation. Listing and ranking are free.

How is the ranking calculated?

By the number of votes received since the 1st of the month. In case of a tie, a Premium or Sponsor server goes first. A paid plan can never put you ahead of a server with more votes. All the details.

What is the “Server of the month”?

On the 1st of every month, the server that received the most votes the previous month is elected Server of the month. Its owner is notified by email and gets a badge to display on their website and Discord (in My servers → Banners). Only votes count: paid plans have no effect.

How do I get more votes?
  • In My servers → Banners, get your vote banner and short link, and share them on your Discord, your website and in game (welcome message).
  • Reward your voters with NuVotifier (see the next question).
  • Remind your players that they can vote every day.
How do I add the CraftRank Discord bot?

In My servers → Banners, click Add the bot to my Discord, then type the /lier command in your Discord with the code shown. Your players then get the vote link with /vote, and /rappel posts a daily vote reminder in the channel of your choice. You need the “Manage Server” permission to link the Discord.

How does the referral program work?

In My servers → Referral, copy your link and send it to the founders of other servers. When a server that signed up with your link becomes active (at least 10 votes from 5 different players within 30 days), your server automatically gets 7 days of Sponsor (or 14 days of Premium if all Sponsor slots are taken). The referred server must belong to another account; fraudulent votes cancel the reward.

How do I set up vote rewards (NuVotifier)?
  1. Install the NuVotifier plugin on your server (Spigot, Paper, BungeeCord or Velocity).
  2. Open its config.yml file: note the port (8192 by default) and the token (under tokens: default:).
  3. On CraftRank, go to My servers → Edit, “Vote rewards” section, and fill in the host, port and token.
  4. Set up the reward itself with a listener plugin (for example VotingPlugin or SuperbVote).

The Votifier port must be open at your Minecraft host.

Where can I see my server's statistics?

In My servers → Statistics: votes per day, visits to your page and clicks on “Copy IP”. The last 7 days are included for free, and 30 days with a Premium plan. Statistics are anonymous and ignore bots.

My server was hidden, why?

A server can be hidden by moderation, for example after a valid report or vote fraud. The reason is shown in My servers. To appeal the decision, write to contact@craftrank.fr.

Can I buy or trade votes?

No. Bots, serial VPNs, multiple accounts or bought votes are forbidden. Suspicious votes are detected and cancelled, and the server can be hidden without a refund of running plans. Terms of use.

How do I delete my server?

In My servers, click Delete. The page, its images and its votes are permanently erased.

Plans and payments

What is the difference between Premium and Sponsor?

Premium: a custom presentation page (large banner, color, video, gallery), a ★ badge in the ranking, priority in case of a tie and 30 days of statistics.

Sponsor: all Premium benefits, plus a card at the top of the home page, labeled “Ad”. Slots are limited to 5 at the same time. See pricing.

How does a purchase work?
  1. In My servers, click Promote next to the server.
  2. Choose Premium or Sponsor and the duration.
  3. Check the summary (exact period, total price), add a promo code if you have one, then click Order with obligation to pay.
  4. You pay on Stripe's secure page, then you are brought back to your server page automatically: the plan is already active.
Which payment methods do you accept?

Bank cards (CB, Visa, Mastercard), via Stripe, with 3-D Secure authentication from your bank. Depending on your device, Stripe may also offer Apple Pay or Google Pay. Your card details are entered at Stripe and never go through our servers.

When does my plan start?

Immediately after the payment is confirmed, usually within seconds. If a plan of the same type is already running, the new one starts when it ends: durations add up, you lose no days. The end date is shown in My servers.

Is it a subscription?

No. Each plan is a one-time payment for a fixed duration (day, week, month, year), with no automatic renewal: nothing will be charged afterwards. You get a reminder email 3 days before the end; to extend, simply buy a plan again.

Do I get an invoice?

Yes, Stripe automatically emails you the invoice and receipt, at your account address. Your purchase history is also in My servers.

How do I use a promo code?

On the summary page, enter your code in “Have a promo code?” and click Apply. The new price is shown before payment. One code per order. A 100% code activates the plan without payment.

I paid but my plan does not show

Reload your server page: activation can take a few seconds if your bank asked for a confirmation. If the plan still does not show after a few minutes, write to contact@craftrank.fr with your account email and the payment date: we will activate it manually.

Can I get a refund?

Plans start as soon as you pay, at your express request when ordering. If you change your mind within 14 days, the remaining period is refunded pro rata. Once the period has fully elapsed, the right of withdrawal no longer applies. Write to contact@craftrank.fr. Terms of sale.

Account and data

I forgot my password

On the login page, click Forgot your password? and enter your email or username. You get a link valid for 1 hour (check your spam folder).

How do I change my email or password?

Click your username at the top right to open My account. Changing your password logs out your other devices.

How do I get or delete my data?

In My account: Download my data (JSON file) or Delete my account. Deletion erases your account, your servers and their votes. Invoices are kept for 10 years (accounting obligation). Privacy policy.

Does the site use advertising cookies?

No. Only one cookie is used, strictly necessary for login and security. No advertising tracker or third-party analytics tool: we only count visits anonymously, without cookies. That is why there is no cookie banner.

How old do I need to be to create an account?

15, or younger with a parent's consent. Voting does not require an account.

Reports and contact

How do I report a server?

At the bottom of every server page, click ⚑ Report this server and explain the problem (scam, illegal or shocking content, vote fraud…). Every report is reviewed by a moderator.

How can I contact you?
Is CraftRank affiliated with Mojang or Microsoft?

No. CraftRank is an independent website, not affiliated with Mojang Studios or Microsoft. Minecraft is a trademark of Mojang Synergies AB.

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